User Experience in Audio Apps

Streaming apps have long since become the primary platform for radio programs, podcasts, and on-demand audio. But what makes for a truly good user experience in the audio sector? Which design decisions keep users engaged—and which ones drive them away? Stefan Köhler (ARD Sounds), Matthias Pfaff (Regiocast), and Albert Malli (ORF Sound) discuss which UX principles work in practice, how they balance technical and editorial requirements, and how to design the optimal audio experience for different target audiences.